How can payroll professionals communicate in a clear and effective way?

Started on 8 September 2023

Payroll professionals must be able to communicate and translate legislation to employees and clients. Learn easy-to-apply tactics to develop effective communication skills!

How can payroll professionals communicate in a clear and effective way?

By being concise
By providing context
By using visual aids
Other (Share in the comments)
Poll ended 31 December 2023
63 votes

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Debbie Dykstra
Debbie Dykstra
Member since Sep 2022
September 15, 2023 at 17:05

We have to use very simple language, avoid abbreviations and be concise

8 months ago
September 15, 2023 at 17:26

Thanks for this tip, Debbie ūüėĄ

8 months ago
Heather Shaw
Heather Shaw
Member since May 2022
November 16, 2023 at 13:26

I don’t think there is any one way to communicate. Each person on the receiving end of the communication is different. Some can understand short and concise written explanations. Others require verbal communication either over the phone or face-to-face.

6 months ago
November 20, 2023 at 13:02

It is true! Thanks for the examples, Heather!

6 months ago
Denise Burnett
Denise Burnett
Member since Apr 2022
January 11, 2024 at 10:27

Keep it simple and offer further explanation where needed. Be understanding that payroll issues or changes impact people’s lives significantly so being discrete and compassionate are always important.

5 months ago
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