I am just sourcing/researching various timesheet programs to utilize(integrate) with my Sage payroll module…what questions should I be asking? What obstacles should I expect? Love to hear about your trials & tribulation wisdom…TIA!
Hey Diane! Such a great question. I think the biggest concern when you’re looking to integrate an ERP with a time and attendance solution is data accuracy. If these aren’t natively integrated, you’ll likely be using APIs or custom integrations to determine how data flows between them.
Here are some questions I would ask to dig into that with your preferred vendors:
Is there a pre-configured integration available?
If a custom integration is required, who is responsible for building it and what are the costs associated?
If the integration uses APIs, are there limitations on API calls?
What data will sync from the workforce management tool to Sage?
If you want to chat more about time and attendance requirements, let me know! Happy to help 🙂
Diane, I used a great timesheet product called Pacific Timesheet. I was able to have employees around the world (Canada, US, Germany, AU. using the same product, even with different stat holidays, different vacation policies etc. Our IT was able to easily integrate this product with our Finance / HR System. Feel free to reach out to me if you want to talk more. Send me an email at kathyhill@rogers.com if you want to do a zoom call. The product was very useful in tracking over 10,000 engineering product codes so this helped in making SRED claims in Canada.
Jenna, I cannot remember the cost but I suggest you just reach out to Pacific Timesheet to ask for a quote. A really neat feature of this system is that it had a great employee expense module so employees around the world could submit an on-line expense claim even in different currencies like Canadian, AU, US and German. This allowed Finance to have things coded directly to valid expense codes. I believe the costs were a set $ per user. We were then able to reimburse employees on the pay run using a non taxable field. This would make a payment directly to their bank accounts and save some time for finance staff. The system was very user friendly and was truly customizable to various groups e.g. Finance Team, Software Team, Technical Support Team. We even had shift codes and various work weeks, e.g. 37.50, 30.00, 24.00 hours per week. The employer is able to make all kinds of changes to the parameters.
We also used this system to track all employee vacation, sick leave allotments and usage. We would allocate an amount each year and every time the employee booked a vacation day the system would reduce the balance. This would also prevent an employee from booking too many vacation or sick days. The system provided great reports and IT was able to integrate it to our ERP system. This also helped with vacation accrual year end reporting. Reach out to me if you want to ask me specific questions.
