Reply To: As we approach Q4, are there any professional or personal goals you want to achieve before year-end?

It was rough and it was painful. 😅My biggest takeaways are (1) document, document document, anything and everything you do have documentation in a shared folder, keep all email correspondence in a main email account that can be accessed by other team members; (2) push the implementation team from the service provider to show you everything, question it all and make sure you fully understand, how to edit, delete and create the same thing for changes down the road. Be a bit of a pain, it will pay off in the end.

Don’t expect it to go smooth and you will not be surprised by the bumps! Good Luck!