Reply To: Soft skills development: training or resources on how to build confidence?

Hello Heather,
In Edmonton, I’ve engaged with our post-secondary institutions (NAIT and U of Alberta). We offered support for employees to complete continuing education courses (business writing, or communications, or whatever the need) and we have also arranged for in-house training sessions (through NAIT) for our new leaders (a supervisory program).
We have also worked with Dale Carnegie to offer their programs to employees that are not confident in public speaking – this was well-received.
The nice thing is that these types of courses are often eligible for the Canada-Alberta Job Grant (I assume that the Canada Ontario Job Grant Program may be similar).