The concept of control holds a special significance for HCM professionals. As leaders, your ability to manage uncertainties directly impacts your organization’s morale and mental health as well as your own.


Understanding Control in HCM Leadership

Maintaining control encompasses the ability to influence decisions, manage processes, and foster an environment conducive to productivity and well-being. When HCM professionals manage control effectively, they empower their teams to thrive amidst ambiguity and change.

The Impact of Lack of Control on HCM professionals

A lack of control personally, as an HCM professional, can lead to unclear policies, unexpected changes in regulations, or challenging interpersonal dynamics. Such situations can breed frustration and overwhelm, leading to heightened stress levels. Prolonged stress, in turn, increases the risk of burnout—a state characterized by exhaustion and diminished efficacy. To safeguard against these outcomes, HCM leaders must proactively manage their own sense of control.

"Remember, we always have the choice about the way we live our lives. We may not be able to control everything and often, control is more of an illusion. But when we give up choosing, we truly are out of control." Beverly Beuermann-King

Strategies for HCM Professionals to Maintain Control and Mental Well-Being

- Assess the Situations and Move To Problem Solving

Gather all the facts. Sometimes, just understanding the situation fully can help you feel more in control. Ensure you're not over-exaggerating the issue. Identify choices and strategies to resolve the issue. What actions can you take to influence the outcome positively?

- Maintain Open Communication

Foster a culture of transparency and open dialogue. Regularly communicate updates and solicit feedback to ensure alignment and mitigate uncertainties.

- Establish Boundaries and Routines

Set clear boundaries between work and personal life. Practice self-care routines. Implement routines to make tasks more efficient and predictable, reducing uncertainty and stress.

- Embrace Strategic Planning

Engage in proactive planning to anticipate and address potential challenges. Develop contingency plans to manage uncertainties effectively.

- Adaptability and Flexibility

Embrace flexibility in processes and approaches. Adapt swiftly to changes while maintaining a focus on long-term strategic goals.

- Leverage Technology

Adopt technologies that streamline processes and provide real-time data insights. This enables informed decision-making and enhances operational control.

- Monitor and Evaluate

Regularly assess your HCM strategies and initiatives. Monitor key performance indicators and solicit feedback to optimize processes and outcomes.

- Prioritize Personal Development

Invest in continuous learning and skill development. Stay up on industry trends and regulations to enhance your competence and confidence.

- Seek Support When Needed

Acknowledge when situations are beyond your control. Seek guidance from senior leaders or external peers to navigate these challenges effectively.

- Be Patient and Focus On What You Can Control

Sometimes, waiting ‘it’ out is part of problem-solving. Trust that you are doing something by being patient. Concentrate on aspects of the situation that you can influence, even if they are small.

Taking Charge

Your ability to navigate challenges not only shapes organizational outcomes but profoundly impacts your well-being. Navigating the complexities of being an HCM professional requires a proactive stance towards control and resilience. Complete control may be elusive and maintaining control isn't about micromanaging every detail. Your proactive approach ensures that you remain resilient in the face of challenges, thereby safeguarding both organizational stability and your personal well-being. Embrace challenges as opportunities to refine your leadership skills and to harness control wisely. 





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